Mandatory Site Mentions
The information collected during your visits to our site www.detoximix.com is strictly confidential. They are subject to computer processing for the purpose of monitoring commercial relationships and in order to carry out loyalty actions, prospecting, product testing and promotions. The recipients of the data are: SD CORP SAS, 25 rue Tronchet 75008 Paris.
In accordance with the “Informatique et Libertés” laws n ° 78-17 of January 6, 1978 and n ° 2004-801 of August 6, 2004, this site was the subject of a declaration to the National Commission for Computing and Freedoms. In accordance with the provisions of the aforementioned “Data Protection” laws, any person who has left their contact details or other personal information on the site has the right to access, rectify, inform or delete personal data concerning them at the following address:
E-mail address: [email protected]
The site www.detoximix.com reserves the right to modify, terminate, suspend or interrupt at any time, for any reason and at its sole discretion, ” access to all or part of the site, including in particular the content, functions or hours of availability without prior notice.
For your comments and suggestions on the site, please contact the webmaster at this address:
GENERAL CONDITIONS OF SALE FOR THE DETOXIMIX WEBSITE “ESHOP” SECTION
BETWEEN THE UNDERSIGNED :
Simplified joint stock company with capital of 10,124 €
Whose head office is at 25, rue Tronchet 75008 PARIS
Registered with the RCS of PARIS under number 533 389 904
Taken in the person of its legal representative domiciled in this capacity at said headquarters
Hereinafter referred to as the “Seller”
On the one hand ,
People wishing to make a purchase via the Website www.detoximix.com
Hereinafter referred to as the “User”
On the other hand ,
BEING PREVIOUSLY RECALLED THAT :
These Conditions only apply to Users who are non-commercial individuals.
The parties agree that their relations will be governed exclusively by these Terms, to the exclusion of any condition previously available on the site.
The User is bound by these Conditions as soon as he places an order on the Website www.detoximix.com
If the User does not agree with all of these Terms, he must under no circumstances place an order.
ARTICLE 1. DEFINITIONS
1.1. – User means any user who browses, takes note, reserves, orders and / or buys a product offered on the site www.detoximix.com, section “Eshop”.
1.2. – Product means any product offered on the site, section “Eshop”
1.3. – Site refers to the infrastructure developed by the Seller according to the computer formats that can be used on the Internet including data of different kinds, and in particular texts, sounds, still or moving images, videos, databases, intended to be consulted by the ‘User to know his products and services.
1.4. – Internet refers to different networks of servers located in various places around the world, linked together using communication networks, and communicating using a specific protocol known as TCP / IP.
ARTICLE 2. SUBJECT
These conditions aim to define the terms of sale between the Seller and the user, from ordering to after-sales services, including payment and delivery.
As recalled by way of introduction, these Conditions exclusively concern non-commercial individuals.
ARTICLE 3. ORDER
The User has the possibility to place his order online from the online catalog on the website www .detoximix.com , section “Eshop”.
The order can only be registered on the site if the User has clearly identified himself by entering his client code and his password, which are strictly personal.
Any order implies acceptance of the prices and description of the products available for sale.
Any dispute on this point will occur within the framework of a possible exchange and the guarantees mentioned below.
The user has the possibility to modify his basket before the final validation, this last step formalizing the sales contract between the Seller and the User.
Indeed, once the User has clicked on the button “VALIDATE MY ORDER” after the ordering process, the latter declares to accept all of these general conditions of sale fully and without reservation.
The Seller reserves the right to cancel or refuse any order from a User with whom there is a dispute relating to payment or abuse linked to a previous order.
The Seller undertakes to honor orders received on the website only within the limits of available stocks of the products. In the absence of availability of the product, the Seller undertakes to inform the User.
ARTICLE 4. VALIDITY OF THE ORDER
Any User of the site who does not have a customer number must follow a registration procedure allowing him to obtain his customer number.
This number is personal. Any loss or forgetfulness must be reported to the Seller’s services promptly by contacting the Seller’s customer service, by filling out the form provided on the www.detoximix.com site. com .
In all cases, the online supply of the credit card number and the final validation of the order will constitute proof of the entirety of the said order in accordance with the provisions of law of March 13, 2000 and will be due for payment of the amounts
This validation is worth signature and express acceptance of all operations carried out on the site.
However, in the event of fraudulent use of his bank card, the customer is invited, as soon as this use is noted, to contact customer service at the following email address < b> [email protected]
The computerized registers, kept in the Seller’s computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments between the parties. / p>
It is expressly agreed that, unless there is an obvious error on the part of the Seller, the data stored in the Seller’s information system have probative force as to the orders placed by the User . Data on computer or electronic media constitute valid evidence and as such, are admissible under the same conditions and with the same probative force as any document established, received or kept in writing.
The archiving of purchase orders and invoices is carried out on a reliable and durable medium so as to correspond to a faithful and durable copy in accordance with article 1348 of the Civil Code .
ARTICLE 5. DELIVERY
The products offered on the site www.detoximix.com , section “Eshop” are only available for delivery in mainland France and DOM TOM.
Delivery costs are not included in the prices mentioned on the website and are included in a lump sum which also includes a contribution to the costs of processing the order. < / p>
This lump sum will obviously show the delivery costs for the intended purchase separately.
The User must refer to the part called “Terms and costs of delivery” of the site www. detoximix.com to find out about the terms, shipping costs and services offered for delivery on short notice.
It is expressly provided that the Seller cannot be held responsible for the consequences due to a delay in delivery and in this case the User will be warned by email as far as possible .
The average times observed for the articles available on the site www.detoximix.com , “Eshop” section are 10 days for delivery in mainland France.
ARTICLE 6. PRICES
The prices are indicated in euros all taxes included. They take into account the VAT applicable on the day of the order. These prices are exclusive of shipping costs, depending on the amount in force.
Any change in the applicable VAT rate may be reflected in the prices of the products. Prices cannot be changed once the customer’s order has been placed. Likewise, if one or more taxes or contributions, in particular environmental taxes, were to be created or modified, up or down, this change could be reflected in the selling price of the items on the Seller’s site and the sales documents.
The prices of the items ordered on the site and the date of the order in question are authentic.
The User must also pay a lump sum corresponding to a contribution to the costs of processing the order as well as to the delivery costs, the amount of which will be specified on the order form. order before validation of the latter. This participation depends on the products ordered.
Regarding delivery costs, the User must refer to the part called “Delivery terms and costs” of the site www.detoximix.com
ARTICLE 7. TERMS OF PAYMENT
The user has the choice to pay for their purchases:
- Online when ordering by credit card: Credit card, e-cartebleue, Visa, Eurocard, MasterCard.
- Online with your PAYPAL account: by choosing payment via PAYPAL, the User is automatically directed to their PAYPAL account. Once your PAYPAL payment has been validated, the User completes his order on the site www.detoximix.com
ARTICLE 8. RIGHT OF WITHDRAWAL / RETURN / EXCHANGE
All items are subject to exchange or refund. The exchange request by the User must be made within 15 days from the date of receipt of the package.
Any exchange request made after this deadline will not be accepted.
If the new order is for a higher amount, the User must attach payment of the remainder to the exchange request. Conversely, if the amount of the exchange is less than the initial amount, the User will receive, upon receipt of the request, a credit note in reimbursement of the difference.
The return costs are the responsibility of the User.
This right of return can only be accepted for products returned in perfect condition, in their original packaging and accompanied by a copy of the purchase invoice in the 15-day period. Items returned incomplete, damaged, damaged or soiled by the User will not be taken back.
In all cases, any request for exchange or refund must:
– be materialized initially by email via the customer service address [email protected] < / a>
– be done by post to the Seller’s address which is as follows: SD CORP, 25, rue Tronchet, 75008 PARIS , it being specified that the return costs are the responsibility of the User.
Upon receipt of the return, the Seller will send an email confirming the refund of the order which will be made via the credit card that the User will have used to place his order. < / p>
The reimbursement of the products will be made within a period of less than or equal to 30 days after the issuance of the email from the Seller confirming the reimbursement.
For products delivered defective, the User has a period of 7 days to notify any reservations to the Seller, it being specified that any complaint formulated after this period cannot be accepted. and that the User must return the product in question in the condition in which it was received and in its original packaging (items returned incomplete, damaged, damaged or soiled by the User will not be taken back). / p>
The User who will have notified the Seller of his reservations on the defective delivered product within the period of 7 days will then benefit from the conditions of exchange and refund provided above. < / p>
ARTICLE 9. GUARANTEES.
All products are subject to a legal guarantee of conformity (articles L.211-4 and following of the Consumer Code) and a guarantee against hidden defects (articles 1641 and following of the Civil Code) which will allow the User to return the defective delivered items.
ARTICLE 10. CONFIDENTIALITY AND SECURITY
The Seller implements all means to ensure the confidentiality and security of data transmitted over the web. As such, the website www.detoximix.com uses the services of the secure payment platform XXXXXXXX.
Thus the User who registers his bank details will have direct access to this banking platform which is the subject of an optimal security system. The credit card number does not pass unencrypted over the internet and is sent directly to the secure server of the Seller’s banking partner.
ARTICLE 11. PERSONAL DATA.
The Seller may, for commercial reasons, transmit to a commercial partner the identity and contact details of the Users of the services.
The User can expressly oppose the disclosure of his contact details when ordering. To do this, all he has to do is report it by filling out the contact form from the site.
The User is informed that this automated processing of information has been declared to the CNIL under number XXXXXXX dated XX / XX / 2016 .
According to the SD CORP
25 rue Tronchet
ARTICLE 12. RESPONSIBILITY
The Seller has for all the stages of order taking as well as for the stages subsequent to the conclusion of the contract (transport of products, for example) an obligation of means.
The Seller undertakes to describe with the greatest accuracy the products sold on its site.
In all cases, the responsibility of the Seller could not be engaged in the event that the non-performance of its obligations would be attributable either to the unforeseeable and insurmountable fact of a third party to the contract either in a case of force majeure as defined by French case law.
Similarly, the Seller cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, an external intrusion or the presence of computer viruses.
ARTICLE 13. INTELLECTUAL PROPERTY
All elements of the Seller’s site, whether visual or audio, including the underlying technology, are protected by copyright, trademarks or patents.
For this purpose, the User expressly acknowledges that all of these elements, covered by intellectual and / or industrial property rights, are the property of either the Seller , or entities that have granted a user license to the Seller.
These elements cannot therefore be used by the User under penalty of counterfeiting.
ARTICLE 14. DURATION
These conditions apply throughout the duration of the online posting of the products offered by the Seller on the site www.detoximix.com , section” Eshop “.
ARTICLE 15. ENTIRE CONTRACT
The parties acknowledge that this contract constitutes the entire agreement between them and supersedes any previous offer, provision or agreement, written or oral.
ARTICLE 16. MODIFICATION OF THE CONTRACT
No subsequent document, no modification of the contract whatever the form will produce any effect between the parties without taking the form of an amendment duly dated and signed by them .
ARTICLE 17. NULLITY
If any of the stipulations of this contract prove to be null with regard to a rule of law in force or a judicial decision which has become final, it would then be deemed unwritten, without however voiding the contract or altering the validity of its other provisions.
ARTICLE 18. WAIVER
The fact that one or the other of the parties does not claim the application of any clause of the contract or acquiesces in its non-performance, whether permanently or temporary, may not be interpreted as a waiver by that party of its rights under the said clause.
ARTICLE 19. DOMICILIATION
The parties elect domicile at the addresses indicated on the order form for the User and at the address appearing on the site for the Seller
ARTICLE 20. APPLICABLE LAW AND DISPUTES
These conditions are subject to French law.
The competent court in the event of a dispute will be that of the place of domicile of the defendant or, at the choice of the defendant, of the place of actual delivery of the product.